Shipping & Refund Policy

England, Wales, Mainland Scotland, Scottish Highlands & Islands, NI & ROI


FREE Shipping on all orders over £7.00

 

 A charge of £1.50 will be applied to basket values less than £7.00

  

Countries within Europe



A charge of £2.75 will be added to each curry kit order.

A charge of £8.00 will be added to all Gift Case sets ordered.



Countries Outside Europe



A charge of £5.75 will be added to each curry kit order.

A charge of £9.00 will be added to all Gift Case sets ordered.



Returns Policy



Due to the fact our product is a food item, our goods are exempt from being returned. However, if you are not entirely satisfied with our product please Contact Us with your concerns, where we shall be happy to discuss the issue on a case by case basis.



Late or Missing Items



All our curry Kits are shipped within 1 - 2 working days. We use standard, 1st Class, Franked Royal Mail to deliver our goods to you.
If your order does not arrive within 5 working days, please contact us immediately. In most cases of missing or delayed parcels, they have either been delivered to an out of date address (so please double check your delivery address if using Paypal) or, they have been left in a safe place, or with a neighbour. It's worth checking other options before assuming your parcel is missing. Very occasionally a parcel, for some unknown reason, is delayed.
Please bare in mind that tis is the fault of Royal Mail, not us. We have no control over what happens to the parcel once it leaves our care.
If your parcel has not arrived within 10 working days of posting we will work with you to resolve the matter in a professional and courteous manner. Each case will be dealt with on an individual basis. If you do require your parcel by a specific sate, please let us know. There is always an option to send your parcel via Special Delivery. If this is requested then WannaCurry will deduct the 1st class postage cost from the Special Delivery fee, and invoice you, the customer for the remainder of the money.